Return Policy

We aim to ensure your satisfaction with every purchase. If you are not completely satisfied, you can return your product within 30 days of the purchase date. Below are the guidelines for returns based on the value of your order:

1. Orders under €50:

   • Customers are responsible for generating the shipping label and sending the product back to us.
   • You can return the parcel to the following address: 
     
     Patroa Studio c/o 6Sept13
     Weichselstrasse 5, 10247, Berlin, Germany
     
     

2. Orders over €50:

   • Patroa Studio will provide a prepaid shipping label for the return.
   • To receive the prepaid label, customers must contact our support team with their order details via: 
     
     Email: patroastudios@gmail.com
     Instagram: @patroa.studio

Additional Information:

• Returned items must be in their original condition, unused, and with all tags and packaging intact.
• Refunds will be issued after we receive and inspect the returned product.
• Shipping costs for the original order are non-refundable.

If you have any questions or need assistance with your return, feel free to reach out to our customer support team.

Thank you for choosing Patroa Studio!